COVID-19 NOTICE

Dear valued patients,

We hope you and your family are well and in good health.

We are pleased to announce that our office has reopened as of Monday, June 1.  Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

However, with the current pandemic, you may see some new changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

· Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

· Before your appointment, you will be asked to wait outside or in your car instead of the waiting room until we’re ready to seat you. Simply call us when you arrive, and we will let you know when we are ready for you. A mask will be required before entering our office and worn after a dental procedure.

· Hand sanitizer will be provided upon arrival and your temperature will be taken using a contact-free thermometer

· Barrier shields have been placed around the front desk counters to protect patients and staff from aerosols while communicating.

· Only patients with appointments will be allowed to enter the office.

· All door handles will be wiped down hourly and in between patients.

· All staff will be wearing masks at all times. Dr. Ascencio, hygienists, and assistants will be wearing masks, gloves, and disposable gowns, which will be changed out between patients, as well as goggles and face shields, which will be wiped down with hospital-grade disinfectant wipes between patients as well.

· An air purifier and extraoral aerosol suction units will be installed in the office to remove any contaminants in the air.

· Appointments will be managed to allow for social distancing and for disinfecting between patients. That might mean that you are offered fewer options for scheduling your appointment.

· We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

· In compliance with the recommendations for public health, anyone with a cough or fever will not be allowed in the office and should stay home. We will be happy to reschedule your appointment for a later date.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. We can be reached by phone at 408-347-9401 or by email at drascencio@att.net

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.

Sincerely,

Dr. Ascencio and Team

COVID-19 NOTICE

Dear valued patients,

We hope you and your family are well and in good health.

We are pleased to announce that our office has reopened as of Monday, June 1.  Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

However, with the current pandemic, you may see some new changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

· Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

· Before your appointment, you will be asked to wait outside or in your car instead of the waiting room until we’re ready to seat you. Simply call us when you arrive, and we will let you know when we are ready for you. A mask will be required before entering our office and worn after a dental procedure.

· Hand sanitizer will be provided upon arrival and your temperature will be taken using a contact-free thermometer

· Barrier shields have been placed around the front desk counters to protect patients and staff from aerosols while communicating.

· Only patients with appointments will be allowed to enter the office.

· All door handles will be wiped down hourly and in between patients.

· All staff will be wearing masks at all times. Dr. Ascencio, hygienists, and assistants will be wearing masks, gloves, and disposable gowns, which will be changed out between patients, as well as goggles and face shields, which will be wiped down with hospital-grade disinfectant wipes between patients as well.

· An air purifier and extraoral aerosol suction units will be installed in the office to remove any contaminants in the air.

· Appointments will be managed to allow for social distancing and for disinfecting between patients. That might mean that you are offered fewer options for scheduling your appointment.

· We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

· In compliance with the recommendations for public health, anyone with a cough or fever will not be allowed in the office and should stay home. We will be happy to reschedule your appointment for a later date.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. We can be reached by phone at 408-347-9401 or by email at drascencio@att.net

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.

Sincerely,

Dr. Ascencio and Team